Privacy Policy

1. Introduction

HumanizeWriting ("we," "our," or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it when you use our AI-powered text humanization service.

By using the Service, you consent to the practices described here. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information, including your email address, name, and password for email registration or the profile details shared through Google OAuth.
• Payment information processed securely by Stripe. We do not store your full credit card details.
• Content data, including the text you submit for processing and the resulting rewritten content stored in your account.
• Communication data from support requests, feedback, or service inquiries.

2.2 Information Collected Automatically

• Usage data such as credits consumed, processing history, and feature usage patterns.
• Device and browser information, including IP address and operating system.
• Cookies and similar technologies used for authentication, preferences, and analytics.
• Performance and interaction data that helps us improve the Service.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our text humanization service.
• Process payments and manage subscriptions through Stripe.
• Track quotas, billing, and account activity.
• Send service-related notices such as account, billing, or security updates.
• Improve product quality, reliability, and feature development.
• Detect fraud, abuse, or unauthorized activity.
• Comply with legal obligations and enforce our terms.

4. Data Processing and Storage

We retain account information and processed content while your account remains active. Usage and payment records may be kept longer for tax, accounting, and compliance purposes. When you delete your account, we remove your processed content from our systems within a reasonable period, typically within 30 days unless retention is legally required.

We protect your data with industry-standard safeguards, including:

• SSL/TLS encryption for data in transit.
• Encrypted database storage and controlled infrastructure access.
• Secure password hashing for email/password accounts.
• Access controls, authentication, and rate-limited API endpoints.
• Regular security monitoring and software updates.

5. Third-Party Services

5.1 Stripe

We use Stripe to process payments. Payment information is sent directly to Stripe and governed by Stripe’s privacy practices.

5.2 Authentication Providers

We support email/password sign-in and Google OAuth. For Google sign-in, we receive only the account information you authorize.

5.3 AI Processing

We use proprietary processing workflows built on top of third-party AI technology to humanize text. Content submitted through our service is not used to train external models on our behalf.

5.4 Resend

We use Resend to deliver transactional emails such as login notices, payment receipts, and service notifications.

6. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information only when needed to:

• Work with trusted service providers that help operate the Service.
• Respond to lawful requests, court orders, or regulatory requirements.
• Protect our rights, systems, users, or the public from harm or abuse.
• Support a merger, acquisition, financing, or sale of all or part of our business.
• Act on your explicit direction or consent.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to opt out of certain communications.

You can request account deletion by contacting [email protected]. We may retain limited data when needed for legal, accounting, fraud-prevention, or other legitimate business purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for authentication, performance measurement, and remembering your preferences. You can manage cookies through your browser settings, but disabling essential cookies may affect core functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we do so, we use appropriate safeguards to protect your data in line with applicable privacy requirements.

10. Children’s Privacy

Our Service is not intended for users under 18. We do not knowingly collect personal information from children, and we will delete such information if we learn it has been collected improperly.

11. Regional Privacy Rights

California residents may have rights under the CCPA, and users in the European Economic Area may have rights under the GDPR, including rights to access, deletion, portability, objection, and non-discrimination where applicable.

To exercise these rights, contact [email protected].

12. Data Breach Notification

If a data breach affecting your personal information occurs, we will provide notice as required by applicable law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email, and the updated date at the top of this page will reflect the revision.

14. Contact Us

If you have questions or privacy concerns, contact us at:

Privacy: [email protected]

Support: [email protected]

Website: https://humanizewriting.ai